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Resource Topics

Find everything you need to know about managing your account and learn how our digital banking features can help you bank when, where, and how you want.

Questions

Digital banking

How do I get started with my account?
How do I set up my Digital Wallet?
What can I do with my Mobile Banking App?

Checking and savings

How do I open a checking account?
What's the difference between a checking account and a savings account?
What is Santander's overdraft policy?

Mortgage servicing

What are the Financial Hardship Mortgage Assistance options?
What are the end-of-year tax forms?

Personal loans servicing

How can I set up automatic payments for my loan?
Can I pay my loan off early?
How do I consolidate debt?

Credit cards

How to take advantage of a cash back card
Benefits of a cash back credit card
How to transfer a credit card balance

General Help

Where can I find tips and videos for using Online Banking and the Mobile Banking app?
What do I need for closing the account of a loved one who has passed?
How do I file a complaint?

Beneficiaries

What is a beneficiary?
What kind of Santander accounts are eligible for beneficiaries?
How can I add or change a beneficiary at Santander?