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Learn how to access the tools and assistance you need, including self-service features for convenient support.
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Take control of your account

Log in to your Online Banking or Mobile Banking App to quickly and easily manage all of your account details. 
  • ✓  Change your password
  • ✓  Manage alerts
  • ✓  Place an instant card hold
  • ✓  Report a card lost/stolen
  • ✓  Request a replacement card
  • ✓  Change a debit PIN
  • ✓  Watch in-app video tutorials
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Watch our account setup video tutorials

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Log in to Santander Online Banking

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Log in to our Mobile Banking App

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We're always ready to help

You may be asked to verify your account number, last 4 digits of the Social Security number, and/or debit PIN. To avoid this step for faster service, log in to the Mobile App and click to call our Customer Service Center.

Customer Service Center 1-877-768-2265
8 a.m. - 8 p.m. ET, Monday - Saturday

Hearing- and speech-impaired customers may call 711 or their preferred relay service.

Santander Select Services 1-855-678-2265

Santander Select World Debit Mastercard® benefits 1-866-214-5084

Santander Private Client Services 1-844-726-6300

Santander Private Client World Debit Mastercard Benefits 1-866-214-5084

Investment Services for Santander Private Client 1-844-726-6800

Talk to a Personal Loan Specialist at 1-833-SAN-LOAN
8 a.m. – 5 p.m. ET, Monday – Friday

Santander Investment Services 1-866-736-6475
9 a.m. – 5 p.m. ET, Monday – Friday

Investment Services for Santander Private Client 1-844-726-6800

Small Business Banking 1-877-768-1145
8 a.m. – 8 p.m. ET, Monday – Saturday


Please contact our Customer Service Center to register a complaint. The Santander Mobile Banking app is the easiest way to contact us – and when you call from the app, our system will automatically recognize you, which will help to streamline the process. Sign in to your account, select the menu icon at the topleft corner of your screen, then select Help & Support and Call us to reach us directly. Our Customer Service Center is here to help Monday-Saturday, 8:00 AM to 8:00 PM EST (5:00 AM to 5:00 PM PST) at 877-768-2265. Hearing and speech-impaired customers can call 711 or their preferred relay service.

Find Us
Branches across the Northeast and in Miami, Florida, plus 2,000+ ATMs.
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Securities and advisory services are offered through Santander Investment Services, a division of Santander Securities LLC. Santander Securities LLC is a registered broker-dealer, member FINRA and SIPC and a Registered Investment Adviser. Insurance is offered through Santander Securities LLC or its affiliates. Santander Investment Services is an affiliate of Santander Bank, N.A.
INVESTMENT AND INSURANCE PRODUCTS ARE:
NOT FDIC INSURED NOT BANK GUARANTEED MAY LOSE VALUE
NOT INSURED BY ANY FEDERAL  GOVERNMENT AGENCY NOT A BANK DEPOSIT