Connect with us
Learn how to access the tools and assistance you need, including self-service features for convenient support.
Take control of your account
Log in to your Online Banking or Mobile Banking App to quickly and easily manage all of your account details.
✓ Change your password
✓ Manage alerts
✓ Place an instant card hold
✓ Report a card lost/stolen
✓ Request a replacement card
✓ Change a debit PIN
✓ Watch in-app video tutorials
Log in to our Mobile Banking App
We're always ready to help
You may be asked to verify your account number, last 4 digits of the Social Security number, and/or debit PIN. To avoid this step for faster service, log in to the Mobile App and click to call our Customer Service Center.
Customer Service Center 1-877-768-2265
8 a.m. - 8 p.m. ET, Monday - Saturday
Hearing- and speech-impaired customers may call 711 or their preferred relay service.
Santander Select Services 1-855-678-2265
Santander Select World Debit Mastercard® benefits 1-866-214-5084
Santander Private Client Services 1-844-726-6300
Santander Private Client World Debit Mastercard Benefits 1-866-214-5084
Investment Services for Santander Private Client 1-844-726-6800
Santander Investment Services 1-866-736-6475
9 a.m. – 5 p.m. ET, Monday – Friday
Investment Services for Santander Private Client 1-844-726-6800
Talk to a Business Loan Specialist at 1-833-SAN-LOAN
8 a.m. – 5 p.m. ET, Monday – Friday
Please contact our Customer Service Center to register a complaint. The Santander Mobile Banking app is the easiest way to contact us – and when you call from the app, our system will automatically recognize you, which will help to streamline the process. Sign in to your account, select the menu icon at the topleft corner of your screen, then select Help & Support and Call us to reach us directly. Our Customer Service Center is here to help Monday-Saturday, 8:00 AM to 8:00 PM EST (5:00 AM to 5:00 PM PST) at 877-768-2265. Hearing and speech-impaired customers can call 711 or their preferred relay service.
Find Us
Branches across the Northeast and in Miami, Florida, plus 2,000+ ATMs.
| INVESTMENT AND INSURANCE PRODUCTS ARE: | |||||
| NOT FDIC INSURED | NOT BANK GUARANTEED | MAY LOSE VALUE | |||
| NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY | NOT A BANK DEPOSIT | ||||