Welcome to the Security Center
Protect yourself from fraud
Being in-the-know is your best defense against fraudsters and scammers. The information here will help you stay a step ahead of fraud and avoid becoming a victim. Plus, count on the support, stability, and security of a top global bank.
What you can do to protect yourself
From opening a new account, to banking on the go, to shopping at your favorite stores, our features and services help keep you protected.
Card security
Report a card lost or stolen, or lock your card for any reason with Instant Card Hold.
Report fraud
If you think you’re a victim of fraud
Call 877-906-7500
See unauthorized activity on your account? Or accidentally shared confidential info? Learn what to do with our Guide to Reporting Fraud.
Suspicious Messages
If you get suspicious emails, texts, or calls
Email us: reportabuse@Santander.us
Did someone suspicious contact you – but you didn’t click any links, share info, or send money? Great job! Fight back with our Guide to Reporting Suspicious Contact.
How to update your profile
We can always provide you with a one-time passcode if we don't have your contact information.
- Log in to the Mobile Banking App and select the gear icon on the top left of your screen.
- Tap "Profile" from the main menu.
- Under "Manage Profile" tap the contact information to be updated.
- Review and update your information.
- Log in to Online Banking and click “Update Profile” from the Overview screen, or click on “Profile Management” using the Action menu.
- Click “Manage Contact Details” under the Personal Information section. 3 Review and update your contact information.
Santander security features
To ensure your accounts are as safe as possible, be sure to take advantage of all our account features.
Set your Alerts
Select and customize the alerts you want to receive, refine alert settings, and choose whether to receive texts, emails, or both.
Go paperless
Access your statement(s) virtually to monitor your accounts from anywhere. Plus, save trees in the process.
Card security
If your card goes missing, our Mobile Banking App has important security features to help you take action right away.