Privacy Information
Revised 08/2021
Update to the “Special Notice for California and Vermont Residents” section only
FACTS
What does Santander Bank do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
How?
All financial companies need to share customers' personal information to run their everyday business—to process transactions, maintain customer accounts, and report to credit bureaus. In the section below, we list reasons financial companies can share their customers' personal information; the information Santander chooses to share; and whether you can limit this sharing.
| Reasons we can share your personal information | Does Santander Bank share? | Can you limit this sharing? |
| For our everyday business purposes— Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | YES | No |
| For our marketing purposes— to offer our products and services to you | YES | NO |
| For joint marketing with other financial companies | YES | NO |
| For our affiliates' everyday business purposes— information about your transactions and experiences | YES | NO |
| For our affiliates' everyday business purposes information about your creditworthiness | YES | YES |
| For our affiliates to market to you | YES | YES |
| For our nonaffiliates to market to you | NO | N/A |
To limit our sharing.
- Call 1-877-768-2265* - our menu will prompt you through your choice(s)
- Visit us online: https://www.santanderbank.com/marketing-preferences
Please Note: If you are a new customer, we can begin sharing your information (30) days from the date we sent this notice. When you are no longer our customer, we can continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?
Call 1-877-768-2265* or go to https://www.santanderbank.com/marketing-preferences
Hearing- and speech-impaired customers may call 7-1-1 or their preferred relay service.
Who we are.
| Who is providing this notice? | Santander Bank, N.A. |
What we do.
| How does Santander Bank protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Only employees, companies that work on our behalf, and other parties, as required or permitted by law, are allowed access to your information. |
| How does Santander Bank collect my personal information? |
We collect your personal information, for example, when you:
|
| Why can't I limit all sharing? |
Federal law gives you the right to limit only:
|
| What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply individually, unless you choose to express a preference for all account holders on your account. |
Definitions.
| Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
|
| Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|
| Joint Marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|
Other important information.
SPECIAL NOTICE FOR CALIFORNIA AND VERMONT RESIDENTS: The information practices we have described above comply with federal law. Vermont and California laws place additional limits on sharing information about their residents. If you are a Vermont or California resident, we will automatically limit the disclosure of your information within and outside our family of companies as permitted or required by applicable law or regulation.
FOR NEVADA RESIDENTS: We are providing you this notice pursuant to Nevada law. At any time, you may request to be placed on Santander’s internal do not call list by visiting santanderbank.com/us/online-privacy-policy. You may also reach Santander Bank’s customer service department at: Santander Bank, Mail code: MS RI-EPV-FFT, 10 Commons Blvd, Reading, PA 19605, by phone at 877-768-2265, or on the web at santanderbank.com/personal/contact-us. For more information on this Nevada law, you may contact the Bureau of Consumer Protection, 55 East Washington Avenue, Suite 3900, Las Vegas, NV 89101, Phone: 702-486-3132, email: bcpinfo@ag.state.nv.us
Santander Bank, N.A. is a Member FDIC and a wholly owned subsidiary of Banco Santander, S.A. © {{CURRENT.YEAR}} Santander Bank, N.A. All rights reserved. Santander, Santander Bank and the Flame Logo are registered trademarks of Banco Santander, S.A. or its subsidiaries in the United States or other countries. All other trademarks are the property of their respective owners.
MK0110 577502 08/2021
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