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Resource Topics

Find everything you need to know about managing your account and learn how our digital banking features can help you bank when, where, and how you want. -

Questions

Digital banking

How do I get started with my account?
How do I set up my Digital Wallet?
What can I do with my Mobile Banking App?

Checking and savings

How do I open a checking account?
What's the difference between a checking account and a savings account?
What is Santander's overdraft policy?

Mortgage servicing

What are the Financial Hardship Mortgage Assistance options?
What are the end-of-year tax forms?

Personal loans servicing

How can I set up automatic payments for my loan?
Can I pay my loan off early?
How do I consolidate debt?

Credit cards

How to take advantage of a cash back card
Benefits of a cash back credit card
How to transfer a credit card balance

General Help

Where can I find tips and videos for using Online Banking and the Mobile Banking app?
What do I need for closing the account of a loved one who has passed?
How do I file a complaint?

Beneficiaries

What is a beneficiary?
What kind of Santander accounts are eligible for beneficiaries?
How can I add or change a beneficiary at Santander?