Your New Debit Card is on Its Way
When Will Your Debit Card and PIN Arrive?
Your new Debit Mastercard® and Personal Identification Number (PIN) will arrive within 5–7 business days after opening your account.
For added security, your card and PIN will arrive in two separate unmarked mailings, so be sure to watch your mail and make certain you don't accidentally toss them away.
What to Do When You Receive Your Card?
Call 1.877.726.0631, go to any Santander ATM, or download our Mobile Banking app to activate your new personal debit card.
Once activated, you'll have immediate access to the funds in your account and can begin making purchases using your card. Your card comes with the highest level of security.
Not Yet Enrolled in Online Banking?
What to Expect
Receive debit card within 5-7 business days. Learn More
Your Santander® Checks
Receive checks within 10 business days. Learn More
If you have not already received your credentials, you can Click Here, and follow the prompts to retrieve your forgotten User ID and password.
Customer Contact Center
1.877.768.2265, 6am - 10pm, 7 days a week.
Call the Customer Contact Center at 1.800.428.9121 (TTY/TDD) any time between 6am - 10pm, 7 days a week.
ATM & Branch Locator
Find an ATM or Branch nearest you