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Your New Debit Card is on Its Way

When Will Your Debit Card and PIN Arrive?

Your new Debit Mastercard® and Personal Identification Number (PIN) will arrive within 5–7 business days after opening your account.

For added security, your card and PIN will arrive in two separate unmarked mailings, so be sure to watch your mail and make certain you don't accidentally toss them away.

Consumer customers can now create/change their PIN through the Santander Mobile Banking App.

debit card

What to Do When You Receive Your Card?

Call 1.877.726.0631, go to any Santander ATM, or download our Mobile Banking app to activate your new personal debit card.

Once activated, you can create/change PIN through the Santander Mobile Banking App. You will then have immediate access to the funds.

Not Yet Enrolled in Online Banking?

Click here to enroll now.


What to Expect


Debit Mastercard®
Receive debit card within 5-7 business days. Learn More

Debit Mastercard PIN
Create/Change your PIN through the Santander Mobile Banking App. Learn More

Your Santander® Checks
Receive checks within 10 business days. Learn More

Contact Us

Customer Contact Center
1.877.768.2265, 6am - 10pm, 7 days a week.

Hearing Impaired
Call the Customer Contact Center at 1.800.428.9121 (TTY/TDD) any time between 6am - 10pm, 7 days a week.

ATM & Branch Locator
locator icon Find an ATM or Branch nearest you


Click Here to view our Digital Banking how-to videos to learn more about setting up your account.