Skip to Content

Your New Debit Card is on Its Way

When Will Your Debit Card and PIN Arrive?

Your new Debit Mastercard® and Personal Identification Number (PIN) will arrive within 5–7 business days after opening your account.

For added security, your card and PIN will arrive in two separate unmarked mailings, so be sure to watch your mail and make certain you don't accidentally toss them away.

debit card

What to Do When You Receive Your Card?

Call 877-726-0631, go to any Santander ATM, or download our Mobile Banking App to activate your new personal debit card.

Once activated, you'll have immediate access to the funds in your account and can begin making purchases using your card. Your card comes with the highest level of security.

Not Yet Enrolled in Online Banking?

Click here to enroll now.

 

What to Expect

 

Debit Mastercard®
Receive debit card within 5-7 business days. Learn More


Your Santander® Checks
Receive checks within 10 business days. Learn More


Login Credentials
If you have not already received your credentials, you can Click Here, and follow the prompts to retrieve your forgotten User ID and password.

Contact Us


Customer Contact Center
1.877.768.2265, 6am - 10pm, 7 days a week.


Hearing Impaired
Call the Customer Contact Center at 1.800.428.9121 (TTY/TDD) any time between 6am - 10pm, 7 days a week.


ATM & Branch Locator
locator icon Find an ATM or Branch nearest you

Videos


Click Here to view our Digital Banking how-to videos to learn more about setting up your account.