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Security center

We provide personal banking backed by global security, delivering secure and seamless tools intelligently tailored to you. Make and monitor secure transactions with ease.
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What you can do to protect yourself

From opening a new account, to banking on the go, to shopping at your favorite stores, our features and services help keep you protected.

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Card security

Report a card lost or stolen, or lock your card for any reason with Instant Card Hold.

Scan QR code to open app.  qr icon

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Report fraud

Report suspicious emails, texts, or calls that appear to be from Santander.

Call 888-728-1222

or email reportabuse@Santander.us.

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Keep your contact information up to date

It's important that we have your current contact information, so we can send you email or text alerts if we notice any unusual activity on your account.

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How to update your profile

We can always provide you with a one-time passcode if we don't have your contact information.

  1. Log in to the Mobile Banking app and select the gear icon on the top left of your screen.
  2. Tap "Profile" from the main menu.
  3. Under "Manage Profile" tap the contact information to be updated.
  4. Review and update your information.
  1. Log in to Online Banking and click "Update Profile" from the Overview screen, or click on "Profile Management" using the Action menu.
  2. Click "Manage Contact Details" under the Personal Information section.
  3. Review and update your contact information.
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Santander security features

To ensure your accounts are as safe as possible, be sure to take advantage of all our account features.

Set your Alerts
Select and customize the alerts you want to receive, refine alert settings, and choose whether to receive texts, emails, or both.
Go paperless
Access your statement(s) virtually to monitor your account from anywhere. Plus, save trees in the process. 
Card security
If your card goes missing, our Mobile Banking app has important security features to help you take action right away.