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Enjoy Secure Access to Your Accounts. Anytime. Anywhere.

Logging in to Online Banking for the First Time

IMPORTANT: If You Don't Have Your Temporary Online Banking Credentials:

If you requested access to Online Banking, you will receive your login credentials in the mail within 7 to 10 business days. Your credentials - your User ID and Password - will arrive in two separate mailings. Please watch for these two unmarked envelopes so you don't accidently throw out your User ID or Password.

If you have not received your credentials (User ID and Password) within that time frame, or want them earlier, call our Customer Contact Center at 1.877.768.2265, 7am to 8pm, 7 days a week. Customers with hearing impairments may call the Customer Contact Center at 1.800.428.9121 (TTY/TDD) anytime between 7am to 8pm, 7 days a week.

If You Have Your Login Credentials:

Follow these steps to log in to your account:

Step 1

Visit santanderbank.com and click the login button on the homepage.

Online banking login

Step 2

Use your temporary user ID and password to sign in and get started.

If You are Ready to Start Paying Bills Online Click Below to Learn More.

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What to Expect


Debit MasterCard®
Receive debit card within 5-7 business days. Learn More

Your Santander® Checks
Receive checks within 10 business days. Learn More

Online Banking Sign-in
Receive User ID within 7-10 business days after you've opened your account.

Receive Password within 7-10 business days after you've opened your account. Learn More

If you have not received your credentials (User ID and Password) within 7-10 business days, or want them earlier, call our Customer Contact Center.

Contact Us


Customer Contact Center
1.877.768.2265, 6am - 10pm, 7 days a week.

Hearing Impaired
Call the Customer Contact Center at 1.800.428.9121 (TTY/TDD) anytime between 6am - 10pm, 7 days a week.

ATM & Branch Locator
Find an ATM or Branch nearest you