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Welcome to the Security Center

Protect yourself from fraud

Being in-the-know is your best defense against fraudsters and scammers. The information here will help you stay a step ahead of fraud and avoid becoming a victim. Plus, count on the support, stability, and security of a top global bank.
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How to identify and avoid fraud

Scams can be hard to recognize. Scammers will often reach out pretending to be your bank or someone you know and trust and ask you to send money. That's why it's important to be alert, starting with these helpful tips for avoiding a scam.
 

Protect your information


Never give out your passwords, PIN, or remote access to your personal devices – Santander will never ask you for them.

Enroll in notifications


Ensure your contact information is always up to date with Santander, and enroll in security and account notifications.

Go paperless


Go paperless to reduce risk of bank and personal information being stolen from the mail.

Upgrade your security


Enroll in multi-factor authentication and other security features through your mobile phone provider and change your passwords regularly.
New Timeshare Scam Alert
 
Scammers impersonate Santander employees to make offers about timeshares, likely in Mexico. Be aware of such scams, and don’t fall for pressure tactics.
Learn more

How to report suspected fraud

Report suspicious emails, texts, or calls that appear to be from Santander.

Be aware of common fraud attempts

Scammers use a variety of tactics – from fear and urgency to posing as your financial institution. It's important to know the latest trends to stay safe.

Scammers impersonate an individual or group you may know and trust, including fraud prevention from your financial institution.