Privacy and Security | Santander Bank - Santander
Keeping your money and information safe.
Santander treats you and your money with respect.
We make it a priority to use our security tools to keep your identity, your information, and your money safe whether you are banking online, with your mobile device, or in our branches. Respect translates into confidence that you can bank from anywhere at any time and know your money and information is safe with us.
What Santander does to protect you.
From account opening, banking on the go, and to shopping, our features and services help keep you protected.
What you can do to protect your accounts and information.
To ensure your accounts are as safe as possible, be sure to take advantage of all our account features.
At Santander, we are constantly improving our safeguards to protect you and your account. Through monitoring of our customers' accounts, we can detect fraud or unauthorized use, often before you are even aware of it. If we notice suspicious activity on your card, we may contact you by phone, text, email, or mail to confirm you have authorized a transaction.
It’s important we have your current contact information so we can send you email and text alerts when we notice any unusual activity with your account. This also allows you to take full advantage of our simple self-service features. To update your contact information, please log in to your account and update your Profile & Preferences.
To update your contact information for mobile and online:
Online personal and account protection tips.
ATM and credit card protection tips.
How to take action against financial abuse.
What you can do to prevent financial abuse.
Here are things you can do to keep your money and information safe.
What you should do if you are a victim of financial abuse.
You have the right not to be threatened or intimidated. If you believe someone is trying to take financial advantage of you:
What are the warning signs of financial abuse?
When looking out for friends and family, don’t ignore these "red flags":
What to do if you suspect financial abuse of a friend or family member.
Scams by complete strangers.
Here are typical scams that target seniors and disabled adults. Don’t be fooled.
◊Santander® Instant Card Hold will block most types of transactions, including purchases made with your card. Please note that some types of transactions will continue to process, including recurring debit/credit transactions presented to us by certain merchants for monthly membership or subscription fees.