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How do I set up email and text alerts for my accounts?

To receive alerts via Email/SMS Text, you will first need to activate the service, add a valid email address and/or cell phone number that you would like to use, and accept the Terms and Conditions of the feature.

To Activate Alerts:

  1. Log in to your account
  2. From the Navigation menu, under Alerts, select “Manage Alerts”
  3. Click “Activate”
    Result: The Alerts Delivery Option Details screen displays
  4. Select a valid Email Address from the drop-down menu
  5. Select a valid Cell Phone from the drop-down menu
  6. Click “Continue”
    IMPORTANT! An Activation Code will be sent to the cell phone number we have in our records.
  7. Confirm Alerts Delivery Options
  8. Enter Activation Code
  9. Read and Accept the Digital Banking Agreement
  10. Select “I have read and accept the Alerts Service Terms and Conditions”
  11. Click “Continue”
    Result: The following Message displays: You have successfully activated the alerts service with the information shown above. Please, in order to start using the service now you will need to set up your alerts.
  12. Press "Manage Alerts" button to continue
    Result: The Manage Alerts screen displays

You will now be able to manage and customize your Online Banking Email & Text Alerts to your liking at any time.

To Manage alerts:

For each alert you choose to enable, you must select a delivery method and confirm the email address and/or cell phone number that will receive the alert.

  1. From the Navigation menu, under Alerts, select “Manage Alerts”
  2. Select the account to view and/or modify your alert settings and click “Go”
  3. Select the Alert(s) you wish to enable
  4. Under Details, enter the Value amount, if applicable
  5. Under Delivery Method, select applicable Email Address and/or Cell Phone number.
  6. Click “Continue”
  7. Review Alert Details and click “Continue”
    Result: The following message displays: Confirmation: Your deposit alerts were updated successfully.

IMPORTANT! If the email address and/or cell phone number you want to use for alerts is not listed, you can update your contact information by clicking on the Navigation Menu, selecting My Profile ►Profile Management ►Manage Contact Details.