Skip to Content

Helpful Tips for Managing Your Account

How to know what you have available in your account to spend

In determining what you have available in your account to spend, it’s important to know the difference between your available balance and your current balance.


  • Your current balance is the previous Business Day's ending balance, plus or minus the full amount of any transaction made during the current Business Day, provided that Santander is aware of such transaction (e.g., checks that you have written, electronic transfers, or automatic payments).
    – A Business Day is every day except Saturdays, Sundays, and federal holidays.
  • Your available balance is the amount of your current balance that is available for immediate use.
    – Certain pending transactions, such as deposits that contain checks or withdrawals that have not yet posted, may not be included in the available balance.

Helpful tips to keep you aware of your available balance

  • Use the Quick Balance feature on the mobile app to instantly view your available balance on up to three (3) accounts without even logging in.
    – Alternatively, log in to Mobile or Online Banking to view your available balance on all of your accounts.
  • Keep track of items that may post to your account in the future.
    – For example, checks you have written that are still outstanding as well as recurring or upcoming scheduled online bill payments. – These items will not be reflected in the available balance, but they will impact your available balance once processed.

When funds from your deposit become available

Different types of deposits become available at different times. The table below is a general summary of our Funds Availability Policy. Please review the Funds Availability Policy in your Personal Deposit Account Agreement for a full description of our policy.

Description of Deposit When the funds are available
  • Cash deposits
  • Direct deposits
  • Other electronic deposits and wire transfers
Same Business Day that we receive the deposit
  • Checks drawn on a Santander account and U.S. Treasury checks
  • The first $200 of all checks you deposit on a Business Day
No later than the Next Business Day
  • Remainder of all other checks
No later than the Second Business Day

Note: In some cases, we may delay availability to withdraw funds beyond the periods described above. If we do, we’ll notify you. If this does happen, the funds will generally be available on the sixth (6th) Business Day after the Business Day of deposit.

Helpful tip: A Business Day is every day except Saturdays, Sundays, and federal holidays. If you make a deposit on a non-Business Day, your date of deposit is the next Business Day.

Cutoff Time on a Business Day
(All transactions after this time or on a non-Business Day will be considered as conducted on the next Business Day.)
Deposits
  • Branch
Branch Closing Time
  • Santander Mobile App
10 PM
  • Santander ATM
10 PM
Transfers using Online/Mobile Banking
  • Between own accounts
10 PM
  • To another Santander customer
10 PM
  • To an account outside the bank
8 PM
Transfers using Telephone Banking 10 PM

Frequently Asked Questions

If I make a $1,000 deposit ($200 cash, $400 Santander check, $400 non-Santander check) prior to cutoff time, when will funds from this deposit be available for me to spend?

See chart below for explanation.

Same Business Day that we receive the deposit No later than the Next Business Day No later than the Second Business Day
$200 available (cash) Additional $600 available ($400 Santander check & first $200 of non-Santander check) Remaining $200 available (remainder of the $400 non-Santander check)
 

If I make a $1,000 non-Santander check deposit via the Mobile Banking app prior to the 10 PM cutoff time, when will funds from this deposit be available for me to spend?

See chart below for explanation.

Same Business Day that we receive the deposit No later than the Next Business Day No later than the Second Business Day
None of the funds are available on the Business Day of the deposit $200 available (first $200 of non-Santander check) Remaining $800 available (remainder of the $1,000 non-Santander check)
 

What if my deposit is still not available on the 2nd Business Day after the day of my deposit?

For your protection and the bank’s protection, we may place an extended hold on some deposits for up to 5 Business Days after the Business Day of your deposit. If we do, we will notify you. When this occurs, funds placed on an extended hold will generally be available on the 6th Business Day after the Business Day of your deposit.

If funds from a recent deposit are needed for a transaction, we recommend that you always check your available balance before making purchases, writing checks, or scheduling electronic payments.

Example: I make a deposit on a Tuesday, and an extended hold is placed o n my deposit. As long as there are no holidays, the funds will be held for 5 Business Days (Wed, Thu, Fri, Mon, Tue) after the Business Day of the deposit. Therefore, the funds would be available on the 6th Business Day, which, in this scenario, would be the following Wednesday.

 

What is the difference between an Unavailable Funds Fee and an Insufficient Funds Fee?

An Unavailable Funds Fee is typically assessed when a transaction posts to an account without enough funds to cover it, and the funds from a deposit are not yet available due to standard availability.

Example: My available balance is $100. I deposit a non-Santander check for $500 on Monday. On the next Business Day (Tuesday), a bill payment goes out for $400. Since only $200 of my deposit is available, this transaction reduces my available balance to negative $100.

 

Note: For your convenience, the bank may process this bill payment ag ainst the rest of the funds from your deposit that are not available until Wednesday, and we may charge you an Unavailable Funds Fee instead of returning the item and causing you further inconvenience.

An Insufficient Funds Fee is typically assessed when a transaction is processed on an account and there are not enough funds in the account to cover the amount of the transaction. If we choose to pay the item, the fee will display as Insufficient Funds Fee – Item Paid. If we chose to return the item, the fee will display as Insufficient Funds Fee – Item Returned.

Contact Us

 

Call
877-768-2265 to speak with a Personal Banking Representative

Email
General inquiries about solutions and services

ATM & Branch Locator
red map pin iconFind an ATM or Branch nearest you

Helpful Tips