A: To request a replacement debit card call our Customer Service Center at 877-768-2265.
This card is all yours, and it’s all business.
Your Santander Business Debit Mastercard®.
Easily manage your business spending while earning rebates at select national merchants with Business Debit Mastercard.*
When can I expect to receive my new card?
Your new Santander Business Debit Mastercard® and Personal Identification Number (PIN) will arrive within 5-7 business days after opening your account.
Important: For added security, your new card and PIN will arrive in separate unmarked envelopes, so be sure to watch your mail and be careful not to accidentally throw them away.
What should I do when I receive my card?
Call 1-877-726-0631 to activate your card or activate it at any Santander ATM. Once activated, you’ll have immediate access to the available funds in your account and can begin making purchases using your card.
How does my Santander® Business Debit Mastercard® help protect me from fraud?
- An embedded chip provides enhanced security for your card.
- Your card includes protection from fraudulent purchases on your card when you promptly notify us– no matter how large or small the transaction. Certain limitations apply.**
Will my card work when I travel?
Your card is designed to work for you and your business whether you travel domestically or internationally. If you are planning to travel, call to notify us of any upcoming international travel to avoid interruption when you use your card.
Frequently Asked Questions.
A: If you do not know your PIN number, please call the customer service number on the back of your card.
A: Yes, you can change your debit PIN number at any ATM or by calling our customer service number on the back of your card. You can also change your PIN by visiting a Santander branch and using our Advanced Teller.
A: You can activate your card at any Santander ATM or by calling our Customer Service Center at 1-877-726-0631.
**You must properly safeguard your PIN and promptly notify us of any unauthorized transactions. Please refer to Your Liability for Unauthorized Transfers section in your Business Deposit Account Agreements.
Santander Bank, N.A. is a Member FDIC and a wholly owned subsidiary of Banco Santander, S.A. © Santander Bank, N.A. All rights reserved. Santander, Santander Bank and the Flame Logo are trademarks of Banco Santander, S.A. or its subsidiaries in the United States or other countries. All other trademarks are the property of their respective owners.