We’re here to help your business.

Santander is ready to help our business customers. Below you will find details on the steps we have taken, resources available to you, and how to contact us. Rest assured, we’re here to help get you and your business through this unprecedented time.

Please contact us at (877) 768 - 1145 or contact your relationship manager.
Hearing-and-speech impaired customers may use 7-1-1 or their preferred relay service.




The CARES Act | Paycheck Protection Program

Additional funding for the Paycheck Protection Program was approved on April 24, 2020. Existing eligible business and commercial customers who have had a loan or deposit relationship with us as of February 15, 2020 can proceed with the application process. To apply, customers must be enrolled in and able to log into Business Online Banking or Santander Treasury Link.​ If you are unable to log in, please call your Relationship Manager or Customer Service at 877-768-1145. If you are already enrolled in Business Online Banking and unable to log in, use ‘Forgot Password’ to reset your password or ‘Retrieve Organization ID / User ID’ links to help remember your login details.

To begin the application process, complete our ‘Expression of Interest’ form which can be accessed after you log into Business Online Banking or Santander Treasury Link. Once this form is submitted, we will email you with further instructions. If you have already submitted an application, there is no need to apply again.

We do not expect to be able to assist all interested customers or to secure funding from the Small Business Administration for all applications received. We encourage you to visit the Small Business Administration site where you will find the latest information about the Paycheck Protection Program and other SBA lenders who may be able to assist you.

How we are helping our existing business customers

Santander Bank has established teams to assist businesses who are impacted by the COVID-19 pandemic. We are proactively reaching out to customers to see how we may help them.


  • We are offering:
    • Existing Loan Customers: Interest-only accommodations, deferrals, and extensions up to 90 days may be available.
  • We are working with our business customers on loan terms, and offering payment accommodations to customers who are facing hardships.
  • We developed hardship programs for small businesses to suspend loan payments and cease collections calls to impacted customers.


If you’re a Business Banking Customer and need assistance, please contact us at (877) 768 1145 or contact your relationship manager. Hearing-and-speech impaired customers may use 7-1-1 or their preferred relay service.


Self-service banking options to keep business running

Santander has the solutions to help you manage your finances right from your place of business. We encourage customers to use our self-service options, such as our Business Mobile Banking App, our Business Online Banking platform, our Automated Telephone Banking, and our ATM network as well as remote cash management services to minimize the need to go to a branch or exchange cash.

If you haven’t signed up for our Business Mobile and Business Online Banking options, you’ll find more details here:

Business Mobile Banking App

Learn more

Business Online Banking

Learn more


Manage payments and receivables remotely with:

If you want help setting up these services, don’t hesitate to contact us at (877) 768 1145 or contact your relationship manager.


Resources available on Business First


Business First is your source for practical tips, success stories, and ideas to help run your business. During this challenging time, we developed the Business First Coronavirus Resource Page.

Here are some of our latest articles:


How Santander is helping the communities we serve

Santander US is committed to supporting our communities impacted by the COVID-19 pandemic. In addition to our ongoing support for our nonprofit partners providing essential services in our communities, including $15 million in charitable giving this year, Santander will provide $25 million in financing to Community Development Financial Institutions (CDFIs) to fund small business loans across Santander Bank's footprint. We also will expedite grant funding and payments where possible to help sustain nonprofit operations during this challenging time.

Helpful links

A number of government relief programs for businesses are being implemented on federal, state, and local levels. In an effort to provide direction and support for our impacted business community, please reference the guide below for information on economic relief efforts:

Community Development Financial institutions (CDFIs)
As state and local government agencies mobilize to support small businesses through this time of economic hardship, Community Development Financial institutions (CDFIs) will be key players in these efforts. Use this CDFI Locator to identify organizations in your area and be sure to check your city or local government websites for small business support programs.

Small Business Administration (SBA)
Stay up to date on the latest updates from the Small Business Administration by visiting Coronavirus (COVID-19): Small Business Guidance & Loan Resources.

U.S. Chamber of Commerce | Coronavirus Small Business Guide
Visit the United States Chamber of Commerce Coronavirus Small Business Guide, updated daily with new resources to assist you and your business.

The information provided herein may contain content supplied by third parties and is for general and informational purposes only and is not and should not be considered legal, tax or financial advice. Any information or content regarding any specific person, entity, or service does not constitute or imply their or its endorsement, recommendation or favoring by or partnership or affiliation with Santander Bank, N.A. (“Santander”). Neither Santander nor any of its employees assumes any legal liability for the accuracy, completeness, or usefulness of any of the content of this publication. In no event shall Santander nor any of its employees be liable for any use of, for any decision made or action taken in reliance upon or for any errors in, or omissions from this information. Santander assumes no responsibility or liability whatsoever to any person in respect of such matters, and nothing within this document shall amend the terms and conditions of the agreement(s) between you and Santander.

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